Unlocking Impactful Branding: Rich Kozak's Expert Insights
Digital Coffee: Marketing BrewMay 22, 2024
23
48:5255.93 MB

Unlocking Impactful Branding: Rich Kozak's Expert Insights

Discover the secrets of impactful branding with expert Rich Kozak, as he joins Brett Deister on Digital Coffee: Marketing Brew. This enlightening conversation dives into the art of branding, highlighting the significance of shaping your brand's perception to effectively reach your target audience. Rich shares his extensive experience, emphasizing that a well-defined branding strategy is crucial for making meaningful impacts in today's market. Learn essential tips on how to craft a unique brand voice and the importance of authenticity in your marketing efforts. Equip yourself with invaluable insights that will elevate your branding game and help you resonate with your audience like never before.

Takeaways:

  • Impact-driven branding requires a clear understanding of your unique purpose and vision.
  • Effective branding is a process that shapes the perception of your target audience.
  • Public relations is a crucial marketing element that amplifies brand awareness when executed correctly.
  • The clarity of your brand's messaging directly impacts its ability to cultivate trust and connection.
  • To achieve impactful branding, focus on defining your brand's unique characteristics and expertise.
  • AI tools can assist with execution but cannot replace the unique voice of your brand.

Links referenced in this episode:


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Brett Dicer

Mm, that's good.

Brett Dicer

And welcome to a new episode of Digital Coffee Marketing.

Brett Dicer

Brilliant.

Brett Dicer

I'm your host, Brett Dicer, and this we're going to be talking about PR and a little bit about Ebill marketing, but mostly in that type of realm because PR and email marketing actually goes hand in hand because of all the awareness that we have to do for our clients.

Brett Dicer

But with me, I have Rich with me and he is a person that does brand to impact.

Brett Dicer

So he has impact driven branding and he is very experienced in branding in all aspects of branding.

Brett Dicer

So we'll talk a little bit about that too because it's just as important and he's just great to have him on the show.

Brett Dicer

So welcome to show Rich.

Rich

Hey, thanks, Brett.

Rich

It's a right, it's a really good place for me to be and I'm, I'm excited to deliver a bunch of different used to the people listening here.

Rich

So let's do it.

Brett Dicer

All right.

Brett Dicer

And the first question is all my guesses.

Brett Dicer

Are you a coffee or a tea drinker?

Rich

That's interesting.

Rich

I make coffee for my wife every morning and she usually asks me if I want a cup.

Rich

But I'm evolving to tea because I'm, I have a beast mode coach who's helping me get into the best shape of my life.

Rich

And the guideline is drink lots of green tea.

Rich

So I'm heading in that dark.

Rich

I like mint tea too, and other, you know, organic teas.

Rich

I, we grow our own, some of our own food here.

Rich

I'm an organic gardener and organic chef.

Rich

Yeah, leaning toward tea now, but it was 12 cups of coffee a day at the ad agency, so I've paid my dues on boots.

Brett Dicer

That's quite a bit.

Brett Dicer

I top out at five.

Rich

We didn't really keep count.

Rich

I'm just, it's 12 because we were there usually 12 hours.

Rich

You have at least one an hour.

Brett Dicer

Coffee can be good too, as long as you don't put the sugar and the cream in it.

Brett Dicer

The sugar and cream ruin it.

Rich

I don't know, man.

Rich

Coffee and chocolate were the fuel of the industry when I was in there.

Brett Dicer

Anyway, that's fair.

Brett Dicer

And I gave a brief explanation about your expertise.

Brett Dicer

Can you give audience a little bit more about what you do?

Rich

Oh, absolutely.

Rich

Going back to my degree, it's in marketing and international business.

Rich

Eventually I ended up for 17 and a half years as the executive vice president of what I would call a high tech ad agency and global branding firm.

Rich

So.

Rich

So we were partners with 21 other agencies worldwide.

Rich

So I had partners in 21 countries.

Rich

And we built global brand teams to move brands from country to country.

Rich

Talk about a pinnacle of a career.

Rich

That was an absolute blast.

Rich

I was really good at it.

Rich

Particularly sharing with target customers what we saw clearly they could do in terms of shaping the perception of their company in the eyes of their target constituencies.

Rich

Being that passionate guy, that was beautiful.

Rich

But also, also explaining to them that branding, the shaping of that perception is a process.

Rich

And they thought it was airy fairy marketing baloney.

Rich

And we taught them its steps.

Rich

And that's one of those things that people that are listening here right now probably are going, I never heard that because they had never heard that because people don't teach it.

Rich

And I've been teaching it for.

Rich

I'm on my 47th year of defining and languaging brands and launching them.

Rich

And that's.

Rich

Here's a goal, here's a rich strategy nugget.

Rich

You're listening to this right now.

Rich

You write this down, your marketing, and that includes all those marketing extension marketing elements, including PR and anything.

Rich

Mark, your marketing at its best is the execution of an excellent branding strategy.

Rich

So what the heck does that mean?

Rich

And if it's a process, how do you do that in a way that makes you the champion of your own brand and how you evolve that crystal clear, consistent perception over time to move your strategically?

Rich

It works.

Rich

That thought process and the step by step process of doing what needs to be in place works for $14 billion companies.

Rich

I know I've been doing it.

Rich

And it works for entrepreneurs and solopreneurs.

Rich

That is all I've been doing for the last 10 years.

Rich

Today, the work at rich brands literally evolves personal brands with what we love to say, divine purpose.

Rich

Because everyone has a purpose.

Rich

Everyone's here for a reason.

Rich

They might be really good at their business, but our businesses aren't necessarily why we're here.

Rich

But if you do really branding the right way, it gives you this marvelous platform that makes it easier for you to step higher, to make higher impacts, to leave a legacy to step into really why you're here.

Rich

So that's why I'm still in branding after 47 years.

Rich

Hopefully that helps.

Rich

And it feels like love, Brett.

Rich

It didn't feel like love at the agency.

Rich

It felt like stress.

Rich

I still was addicted to it, but at 50, I literally resigned my career and changed my prayer to I'm reshaping my life.

Rich

Show me what you want me to do.

Rich

I'm ready.

Rich

And I end up back helping individuals, moving, they're shaping, defying the Brands they envision, but they were clear.

Rich

They said, this is what I see, these are the impacts I see and what we realize.

Rich

And this is a writer downer.

Rich

When you ask your heart, hey, heart, I'm doing this and I know I can really impact this kind of a person in this way and I really want to.

Rich

And you write that down and there's levels of impact.

Rich

You can get them to change how they see themselves and you can get teach them new skills and next thing, the highest level of impacts, they're giving back to the community or to the world.

Rich

So it's what you write that down.

Rich

I'm telling you, however big you are, one person, a big company, you can be, you can define in language the brand you must become to make those impacts.

Rich

And that's when everything you say and do aligns from that point on.

Rich

And that is where you want to be no matter what you're doing.

Rich

I don't care if you're a coach or you're integrating software, or you have a manufacturing industry or you know, you're a podcast host, it doesn't matter.

Rich

Does that help?

Brett Dicer

And so is that part of the impact driven branding is finding your impact in life?

Brett Dicer

Is that what I'm like assuming is what it's all about?

Rich

It's not.

Rich

There was a lot of stuff during the self development heyday, find your purpose and all that stuff.

Rich

This is not a loosey goosey kind of thing.

Rich

The process I'm talking about of the book is coming out that I'm writing is called Impact driven Branding.

Rich

Seven steps to ensure your brand impacts people's lives in the world.

Rich

So to really come alive and attract people quickly and get faster to your impacts, brands need to come from inside you.

Rich

They need to come from your heart, not some something slapped on the outside.

Rich

So the name of my publishing company, which you saw behind me maybe for a split second when I had my background up, is Impact Driven Publishing.

Rich

The name of my business is Rich Rich Brands.

Rich

It's what my name is and what I do.

Rich

Rich Brands.

Rich

And at Rich Brands we, we.

Rich

Obviously I teach and I speak and I write, but I mentor and guide clients sometimes one on one.

Rich

If that's the only way they can do it and if somebody's really successful, often the only way they can do it is one on one and in groups to define in language that next level of their brand, or if there's something new right from the start so that they're getting credit and using unique language that gives them exactly what they need to Be unique and to come alive and to race to their impacts.

Rich

It's a process, it's steps.

Rich

There are seven and it's not a big deal.

Rich

It's rigorous work.

Rich

But most people who talk about branding are selling marketing services and they don't really know the process.

Rich

And many people, even in the branding industry don't teach it or guide it.

Rich

They just are doing creative ideation and maybe their background's visual and so they talk about colors and logos and stuff.

Rich

And maybe their background, maybe they were on the suit side, so their background strategic.

Rich

But it's just a process and it works if you make it impact driven.

Rich

In other words, you write them down first.

Rich

The whom you clearly see impacting and the impacts all the way up to the highest level.

Rich

You write a few of those down and you can define a brand.

Rich

And because of the foundation of clarity that work gives it the brand resonate.

Rich

People can feel how authentic it is and it's coming from the heart of the champion of the brand.

Rich

It's not something that somebody like me threw on them or thought up for them.

Rich

It's something that came from inside them.

Rich

The impacts they clearly see.

Rich

The impacts, the people they clearly see and really want to help, they really want to impact.

Rich

It doesn't matter whether it's a.

Rich

I had one client who was integrating software and their target was manufacturing and distribution firms.

Rich

I have other clients who help people get over the fact that they were sexually abused as a child or somebody that has a software that increases the efficiency of business.

Rich

It's.

Rich

It doesn't matter what you're doing.

Rich

If you're focused on impact.

Rich

This can really help the people who are impact driven.

Rich

They don't have.

Rich

They don't know who to trust and they know they need a brand.

Rich

Wait, don't they?

Rich

It's like branding.

Rich

The word is so misused by people who sell stuff.

Rich

This will help your brand that people don't trust it and they don't understand it and they are leery of it or skeptical.

Rich

But man, oh man, I'm telling you from, for the last 10 years actually going on tenure, individuals who hear me speak and who realize it's straight talk, not jargon and deep experience, know that there's a place that they can literally plug in and they get it right the first time.

Rich

They don't want to get it wrong.

Rich

Many times they've been working for 20 years or 30 years and they want to take it to another level.

Rich

The last thing they want to do is muck it up, make a mistake or do it wrong or work with somebody who says they, you know what they're doing, but they don't.

Rich

There's a lot of them in the coaching world.

Rich

I don't know if I know.

Rich

I don't know how much you get out, but I keep going to all these.

Rich

I just literally got back from Las Vegas, I was in two back to back sessions over five days and there were a lot of people on those stages and some of them have been around a long time and some of them are just hit the screen about three years ago.

Rich

There are a lot of people that love to use the word brand and they don't know jack squat, not comparatively.

Rich

They.

Rich

If you lit them on fire, they couldn't tell you the four things a brand has to have to come alive instead of fall flat.

Rich

They would have to wing it.

Rich

But it's just a process.

Rich

It's steps and man oh man, it's like building a pipeline to a jungle or you know, writing a course curriculum just is steps.

Rich

Writing a book we offer.

Rich

The reason I have impact driven publishing is like once a brand is clearly defined, one of those executional marketing elements like pr, which is a huge one and I'd love to talk to you about that because I know that's your expertise area is book writing or article, literally documenting your opinion or documenting your expertise or documenting your thinking in ways that you're leading people's thinking instead of just regurgitating what everybody already knew.

Rich

And we literally.

Rich

Once a brand is clearly defined, it's easier, it's actually way easier to not only name books but title and subtitle the chapters, create the flow subchapter titles that are intriguing and you haven't even written the book yet, but it's all congruent and it's in brand language.

Rich

It's a delight.

Rich

I just finished two clients books.

Rich

One is already launched.

Rich

We're going to launch the other one early next year and there's lots more coming.

Rich

I have one client who's on their second book with Impact Driven Publishing and he has a series of three books.

Rich

The first was on his expertise and the second is a bridge book and the third is.

Rich

Is clearly right in his.

Rich

His purpose.

Rich

Awesome.

Rich

And that.

Rich

And I get to do this work.

Rich

To me I feel like the luckiest man in the world.

Rich

That's not.

Rich

You don't usually hear that kind of talk from a branding person.

Rich

I can talk big boy branding and I can use jargon all day long.

Rich

But why There are millions of entrepreneurs, many deeply Experienced and know there's more.

Rich

There's a higher level for them.

Rich

They don't even know how to articulate it, but I will.

Rich

There's an umbrella brand.

Rich

They think they're a specialist at stress relievable, or they think they're a specialist at book writing, or they think they're a specialist at software integration or at overcoming abuse.

Rich

That's what they think they are.

Rich

That's what they think they're.

Rich

But there's a higher level why they're here.

Rich

And so those things I just mentioned, those are just a spoke in the umbrella.

Rich

The question is for everybody who knows there's more and they want to make bigger impacts, more impacts, higher level impact is what's that umbrella?

Rich

That is a fun area and a very, very authentic area of branding the right way for individuals.

Rich

And hey, Brett, I don't know if you can tell I don't like this at all.

Rich

Okay.

Rich

I don't enjoy this at all.

Rich

Is that coming across?

Rich

It is a God blessing to be able to.

Rich

And I quit.

Rich

I used to say I don't do branding anymore.

Rich

That's what those words are coming off my lips.

Rich

It is a blessing to be doing this work.

Rich

So I've made the decision a year ago to put myself out there and put rich brands out there so that whomever is supposed to hear this hears it and knows there's a place that they can get straight talk you can trust and deep experience you can count on in the area of the brand you will become.

Rich

How's that?

Brett Dicer

All right, that sounds good.

Brett Dicer

So how do you start this process?

Brett Dicer

You said there's the seven steps.

Brett Dicer

And how does PR get in with this?

Brett Dicer

Because I know a lot of PR people.

Brett Dicer

They talk about authenticity, they talk about authority, they talk about all this stuff.

Brett Dicer

But where do you get all that stuff?

Brett Dicer

Because I see the PR industry is very specific on what they want people to be authentic, which to me isn't really authentic.

Brett Dicer

Because if you're one specific way and you're only one specific way, that's not very authentic.

Rich

Public relations is a marketing execution element.

Rich

So let's give it a definition.

Rich

Public relations technically is an unpaid marketing channel.

Rich

So someone who runs a magazine or someone who runs a TV station or runs a radio show or runs a podcast, they're a media.

Rich

Public relations is feeding them a voice of an individual or the information from a company.

Rich

So that media outlet, if you will, chooses to interview it or lift it up or tell a story about it or present it.

Rich

And because they're only one person, but media reaches, in some cases hundreds, in some cases millions.

Rich

It is a marketing multiplication execution element.

Rich

So PR can be, PR can make.

Rich

PR is a game changer.

Rich

Let's give it its highest level.

Rich

You get one really good pickup, even if it's local.

Rich

And it can move like wildfire.

Rich

And so it is worthy to ask when it's time.

Rich

Once the brand's been defined and languaged and it's ready to open its mouth, you know its messaging hierarchy has been drafted.

Rich

The number one barrier that won't let the brand in, that you got to overcome right away.

Rich

You've prioritized the top 10 characteristics that the brand must get credit for.

Rich

On first impression, all that work's been done and now it's time to write a press release or to say, what do we lift up and when?

Rich

These are marketing decisions, timing, and what's the purpose?

Rich

So if you need to be known for something in order to make your impacts, PR is one huge way to be known.

Rich

But you better have that language crafted.

Rich

Because if you think, let's get back to a real basic that we can all like, use as the Bible.

Rich

Your brand is a perception, but it's not your perception, it's everybody else's.

Rich

And your job branding is to shape a consistent perception.

Rich

So the language, the way you say what you do, the way you describe what happens when someone takes the brand in, the way you describe, simply the way, you know, I describe for someone what I see for them when they do this work, the way I describe, the way we all say, here's what I see for you, here's what we at our brand see for you is very magnetic or it's very confusing.

Rich

And most brands fall flat because they create confusion or misinformation.

Rich

And the way they talk, the way they show up, and the clarity with which your brand speaks, says things, shows up, looks, its posture, its attitude, its passion or not, whether it's listening or whether it's just talking, the clarity with which your brand speaks shapes its impact.

Rich

So having that foundational work done before the marketing execution elements like advertising or social media or public relations or trying to land a story or start a movement or whatever the mission is, is really, let's just say, dramatically improves any individual brand's probability of succeeding.

Rich

Otherwise, when there's inconsistency, you lose trust.

Rich

When there's.

Rich

You say something two different ways, it creates confusion.

Rich

And these are very common human.

Rich

These are very common human attributes.

Rich

Look, we all have to raise our hands.

Rich

We go to a pod, we go to a networking thing.

Rich

And somebody says, what do you do?

Rich

And you say it one way, and then somebody else says, what do you say it another way?

Rich

And the guy, first person you talk to, the woman says, hey, I thought women, I thought you did this, but you do this, we're all guilty.

Rich

And brands get to clearly define and language themselves.

Rich

It is maybe that clarity is a magnet.

Rich

It's a magnet.

Rich

And so we all should want it.

Rich

But we don't know.

Rich

We don't think about branding in that way.

Rich

We think about it's a campaign or a look or a logo or a tagline or anything.

Rich

We think that's it, but it's not.

Rich

It's the strategic.

Rich

And branding is a strategic and ongoing crafting, shaping of that perception so that your brand strategically wins and gets where it needs to go.

Rich

And that's an ongoing process.

Rich

And if you don't know how to think about it, you just beat anything, you know, anything is good.

Rich

And this process we love, we laugh about the process gives you the power of next.

Rich

Where somebody comes in because, oh, hey, here's a good idea.

Rich

Dumbo flies in and drops the leaflets and then we give the kids candy and then the big band.

Rich

It's like, whatever, an idea.

Rich

And you look up at your desired brand triangle that lists your characteristics and priority order and you go, that's a pretty good idea.

Rich

It gives us credit for three of our top seven characteristics, two of our expertise and competencies.

Rich

That's a pretty good idea.

Rich

Or you look up and you go, next.

Rich

The power of next will save you so much time and money.

Rich

Okay, let's not kid around.

Rich

If you wanna be more successful, doing the work in advance will save you time and money.

Rich

And what's the value of blowing a year, confusing people or trying what works?

Rich

And you end up crossing the credibility line because you were in the hands of some marketer who said, do this.

Rich

This always works.

Rich

But it didn't feel congruent.

Rich

And you didn't use that as a, you know, as a value.

Rich

And it's because you didn't know.

Rich

So pr, a phenomenal execution element.

Rich

And there are people, and I, some of them are my coaches, who, particularly media relations, knowing people who, Knowing people in media outlets who are looking for voices, looking for good interviews, looking for stories.

Rich

Those people are worth their weight in gold.

Rich

They're facilitators because they already have the ear and the relationship with the media.

Rich

And getting plugged into them is a joy, particularly when you're real and you really have something of value.

Rich

And PR is.

Rich

You don't.

Rich

You might pay the PR person, but you don't pay the media.

Rich

It's not pay for play.

Rich

Advertising is pay for play.

Rich

So one good placement can multiply your success.

Rich

It's always a question, is it part of the meat of the marketing execution elements list?

Rich

Always.

Rich

And the process of marketing.

Rich

I sat on the board of directors of the American Marketing Association.

Rich

Just so I don't know if you saw them resume, but literally I was elected.

Rich

I was a president of Southern California's American Marketing Association.

Rich

I got elected to the national board and I was with these big marketing, you know, big vice president marketing from big consumer products.

Rich

And then there were people who were focusing on research.

Rich

So there are the people who are the practitioners and then the frontline people and the people who are the.

Rich

They.

Rich

They use the word academicians who are the process people and the studying people and the.

Rich

They specialized in multivariate statistical analysis and things like that.

Rich

What a mixed bag.

Rich

Absolutely wonderful.

Rich

And I only use one word for marketing.

Rich

It's execution of an excellent branding strategy.

Rich

And it's always the same question.

Rich

Series media is always one of them.

Rich

What media do we use?

Rich

Marketing doesn't change just because there's new media.

Rich

Oh, but what about clubhouse?

Rich

It's just a media.

Rich

The question is my target audience?

Rich

There, that's it.

Rich

We got it.

Rich

Back to media analysis.

Rich

We were looking at magazines back in my day.

Rich

Who's reading it?

Rich

Am I reaching electrical engineers that are working on semiconductor design or am I not?

Rich

Or am I reaching doctors who are working in psychology?

Rich

Who am I reaching?

Rich

It's the same process.

Rich

It's just there's different media and there'll be different.

Rich

There'll be new stuff popping up all the time.

Rich

But the process of defining and languaging a brand and then the process of going through the marketing questions and asking where should we be to reach our target?

Rich

And are the same.

Rich

They don't change.

Rich

Sorry.

Rich

In case you're listening and you're thinking, wow, it's so different now.

Rich

Not so much different media.

Rich

Okay.

Rich

Been there.

Rich

Yeah.

Rich

We used to try to reach people on their blackberries.

Rich

That's over.

Rich

Okay.

Rich

I was at one of these conferences that I was just this weekend, I heard, hey, the convert.

Rich

The.

Rich

Sorry.

Rich

The open rate for text marketing, text messages is 90%.

Rich

People open their text message.

Rich

The open rate for email is 10.

Rich

Note to self.

Rich

It's like when you learn stuff like that, you're going, now that's a change.

Rich

So people's behavior change.

Rich

I own an Event called the Clarity Summit where I interview world class experts.

Rich

We did it in August this year and I interviewed the man who has written the book on consumer behavior that is in its 14th pressing worldwide.

Rich

It's in he knows more consumer behavior and trends than anybody else in the world and he will tell you that certain behaviors are shifting and certain things are having more influence than they ever have before, including environment.

Rich

Many times people have marketers have, let's say, put their expectations in place for how a consumer will behave based on demographics, what was their education, how much money do they make and what's their zip code.

Rich

It's not a real working formula anymore.

Rich

It has more to do with the environment where they make the decision.

Rich

And he will explain that to you in spades.

Rich

So listening to world class experts about what's shifting, futurists who are watching how people behave, how they change, what their preferences are, the language they use, these are the important things to keep your if you are a marketer, you're selling what you do or presenting what you do to your target audience, knowing what's on their mind, the thoughts they have about what you do.

Rich

For an inst.

Rich

Let's say you're a branding consultant like me and the thoughts in my target market is I don't, I don't.

Rich

We need better ways to say what we do.

Rich

But I don't know, I don't know how to get that.

Rich

I don't really trust branding.

Rich

It's just so fake.

Rich

It's like there's all these thoughts.

Rich

Even among experienced entrepreneurs, they've been doing something for 20 or 30 years.

Rich

They have their own perception and their own history and knowing what those are, we get to speak to them.

Rich

So even in, let's say we're doing a public relations interview on a topic that a media person was interested in and hooked them and they asked us to be on.

Rich

Within that interview, I literally can say, for example, a person might think, this common entrepreneur might think, wow, it's just we just are struggling with how to position ourselves to charge what we're worth.

Rich

Well, that's actually a very overcomeable challenge.

Rich

So what I did was just mention a care about a thought in the language of my target audience that's in their head that repeats.

Rich

We're not positioning ourselves to charge it worth.

Rich

We need to position ourselves better to be able to charge it.

Rich

It's in their head and I happen to let it pop out of my mouth.

Rich

And if my target audience hears that it's a magnet, even though it was PR And I am there to satisfy and serve the interviewer.

Rich

But I know as a mark what my job is.

Rich

It's to get credit for that list of things that we must get credit for to make our impacts.

Rich

Categories of expertise, characteristics.

Rich

It's a process and there's not a big list.

Rich

Those are the two big ones.

Rich

Categories of expertise stated in a unique way.

Rich

So we get credit and characteristics, those things that you must get credit for.

Rich

One of the things we really love about it, they're just so transparent.

Rich

Transparent.

Rich

On the top five list, you want to get credit for it, you want it in your testimonials.

Rich

I feel funny saying thanks for asking because I've been talking all this time, but you can tell I'm at the top of the umbrella in terms of branding and marketing.

Rich

When you run an agency, and ours was B2B, but it doesn't matter.

Rich

It's the same process and we had partners all over the world.

Rich

And then you have the international dimension, which there's different laws and stuff, which makes it even more fun.

Rich

But you only get about 5 or 10% of the time of a year to work on brand issues.

Rich

The rest of the time, it's execution, it's marketing, it's building market share, it's launching new products, it's changing the perception of a target audience.

Rich

It's getting credit for something people don't know to give you credit for.

Rich

It's doing those, it's executing.

Rich

And so somebody like me, I either have a gift of touching people's hearts and being able to hear and see what their.

Rich

What is possible for them and their brand.

Rich

That's a gift.

Rich

And I love that I have it.

Rich

I'm so grateful that I have it.

Rich

And that's probably why I'm doing what I'm doing.

Rich

Because I believe it's God's work.

Rich

I believe God put the desire for impacts in people's hearts.

Rich

So that's why it feels like love.

Rich

But the process of looking at the whole overview, it's a lot of moving parts, but it's always the same parts.

Rich

So when you've done it for 47 years, you're familiar with all the parts.

Rich

So if you said to me, hey, do you know what do people really need to know about trademarks?

Rich

Or what do people need to know about logos and taglines or about trade dress?

Rich

Nobody even knows what that is.

Rich

I could talk for weeks.

Rich

Don't get me started.

Rich

Because I've been doing this a long time and I love to.

Rich

I've been teaching clients Forever.

Rich

They're not specialists in branding.

Rich

It behooves the agency to makes help them know that we are.

Rich

And the more experience we have, we can even take from one industry and use it in another industry.

Rich

What worked over here that somebody's using?

Rich

No, but somebody over here never heard of.

Rich

So all of that's in there and.

Rich

Yeah, and every one of the marketing execution elements has its value for the client, for the target audience, for the time, for the objective.

Rich

It all starts with objectives.

Rich

And if your objective is to sell, you gotta be doing that.

Rich

You gotta have a call to action on everything.

Rich

If your objective is to change an industry's, change a person's mind, it's a different process.

Rich

So you gotta start with the objectives.

Rich

Even no matter what the project is into a brochure.

Rich

You're gonna write a book or you're gonna write a press.

Rich

You start with the objectives in priority order.

Rich

I'll do okay.

Rich

PR firm, Advent, it doesn't matter.

Rich

One of the absolute most valuable tools on the planet is a creative brief.

Rich

It's that document that the, the head of whoever owns the account writes before they allow the creative people to start brainstorming.

Rich

And it says, okay, these are the objectives.

Rich

There's only three.

Rich

And here's priority order.

Rich

This one's 50%.

Rich

This is, here's a target.

Rich

This is what we want the result to be.

Rich

Here's the barrier.

Rich

If what we do creatively does not overcome the barrier, everybody loses.

Rich

So do not bring me any solutions that do not overcome the barrier.

Rich

That 15 seconds right there will save you time and money.

Rich

No matter what area of marketing or branding you're in, or any marketing excuse in public relations or marketing or selling, sales, promotion, it doesn't matter.

Rich

It's, it's write a brief, write a project brief and man, oh man, everybody gets to refer to it and it keeps things on track and you'll be more successful faster.

Rich

There got to be questions on your mind about the things that people struggle with that maybe someone like me might have a perspective on.

Rich

I would love to speak directly to any of those, if any of them are coming to mind.

Brett Dicer

Mostly it's just all about the advent of AI and how it's changing the landscape a little bit.

Brett Dicer

So how do you deal with that while also trying to create an impact driven branding?

Brett Dicer

Because anybody can now create a logo.

Brett Dicer

Anybody can now create branding.

Brett Dicer

Anybody can now create low taglines or anything or a creative brief.

Brett Dicer

They can just use ChatGPT or Bard and they could make a generalized one.

Brett Dicer

It won't be good, but it'll be general.

Rich

It's a great question and very timely part of this.

Rich

Probably half of the conference, the five days that I just attended was AI focused for that reason.

Rich

So first, my opinion doesn't really matter here, but I will give it to you.

Rich

There will be phenomenal benefits to marketers in using AI technology.

Rich

It will speed things up.

Rich

It will maybe, depending on how it's used, might help build consistency.

Rich

But it will not define and language a unique brand.

Rich

It's not designed for that.

Rich

It's designed to take pieces of stuff it already has and put them together.

Rich

And that said, phenomenal benefits coming down the road.

Rich

It was.

Rich

It's like the TI calculator was for engineers.

Rich

Holy crap.

Rich

I don't have to do any of this.

Rich

That's like back from the day, okay?

Rich

But we were all using TI calculators when we got to college because they created this chip that was a math processor and Holy Mazzoli.

Rich

AI is kind of like that when it comes to language.

Rich

People write, promote, they write proposals and they import their thing and they say, talk like me.

Rich

I just saw something that said, hey, write an article in the.

Rich

That that is a sales promotion article and make it in Dan Kennedy's voice.

Rich

It's what?

Rich

Okay, anyway, there is tremendous opportunity to, let's say facilitate, in other words, make easier some of the marketing execution processes and sales promotion processes.

Rich

But the creation of a unique brand that has unique language, that transfers energy, that gets you credit for what makes you outstanding.

Rich

Don't be looking to AI to do that.

Rich

I'm telling you, you want to look AI to execute it.

Rich

Okay, so let's say you've done the foundational work.

Rich

The language is there.

Rich

First of all, you don't feed it into AI because now it has your unique language.

Rich

It's like giving away the corporate jewels.

Rich

So time out on that one.

Rich

Please do not do that.

Rich

But let's see, you have it now.

Rich

You say, hey, we need to get credit for this.

Rich

Write me an article that and you get it back and you make sure that piece of copy, whatever it is, congruent with the brand.

Rich

The process that you'd been through included.

Rich

This is a category of expertise.

Rich

Let's name one.

Rich

A woman who has a bookkeeping studio that she has for 20 or she has 15 people working for it, but she understands tech stack and how it will people mess it up and they have and it becomes if it's kludgy, it's going to keep you from growing the company.

Rich

And it's going to be a drag on your growth and a problem.

Rich

And one of her categories of expertise is.

Rich

And the way we stated, the woman speaking at the Rapid Growth Business Conference next year is an expert at.

Rich

I need to get in her zone.

Rich

Simplifying the critical tech and accounting decisions for your business to reach millions.

Rich

That's not a bookkeeper.

Rich

Okay.

Rich

Is not.

Rich

She is on it, on technology.

Rich

She works with tech stack assimilation.

Rich

Bookkeeper.

Rich

Oh yeah.

Rich

There's always a general journal.

Rich

It's at the hub of what's attached to it.

Rich

That's.

Rich

That's what it looked.

Rich

And you're going to grow quick.

Rich

You better get that right before you start firing.

Rich

Under that category of expertise, we write, we create during the process titles and subtitles of content for her.

Rich

I think we did about 15 under that header.

Rich

And there's only two rules.

Rich

They have to be congruent with the language of the brand.

Rich

Those characteristics that we described earlier, they're on step four.

Rich

This is step five where we, in step six, where we say the categories expertise and the titles and subtitles of content.

Rich

So you have these words.

Rich

So if the brand is patient, you can't have a title that sounds impatient.

Rich

If there's a certain attitude from the brand, you can't write with a different attitude.

Rich

So we're already doing that in the process and you're already really familiar with it.

Rich

Now when you get back your AI generated article or blog post or sales promotion tool or whatever you're doing, you can apply the overlay of what's not congruent.

Rich

My brand.

Rich

Let's fix it.

Rich

We're in a headline to tagline.

Rich

It still speeds you up, but you make sure that the brand is always.

Rich

That everything the brand says and does is aligned with the impacts that you want to make and the things you must get credit for to make those impacts.

Rich

It's.

Rich

It always works.

Rich

It has to, because it's a prep.

Rich

It's a prerequisite.

Rich

What are the impacts?

Rich

What do we need to become to make those impacts?

Rich

We got to get credit for what we need to become.

Rich

I don't know if it feels.

Rich

I'm trying to make it sound simple because it is rigorous work, but once done, you benefit from it for a lifetime.

Rich

Your brand benefits from it for a lifetime.

Rich

And you have this foundation of clarity that acts as a magnet.

Rich

Who wouldn't want that?

Rich

But people will know it exists.

Rich

They think branding is tricks.

Rich

And the ones that will feed will call Fiverr and make a logo and think that's Pretty good.

Rich

And they wonder why their brand's not coming alive and why.

Rich

It's a process.

Rich

I don't know how many logo evolutions I've been through and developments, but it's a process for logo development.

Rich

It starts in black and white.

Rich

If it doesn't work in black and white, you never use it.

Rich

And logos do a lot of things.

Rich

They position, they can share messaging, they can overcome a barrier.

Rich

They can create a first impression using colors.

Rich

Like logos do a lot of things and people don't know that and they don't think about it.

Rich

They say, I mean logo.

Rich

And those people are dangerous to themselves.

Rich

It's like back in the back years and years ago when the Apple, the Apple machines were coming out and companies would buy a Macintosh or whatever and they would.

Rich

And you'd say, wow, we've been watching what you're doing and we'd like our agency to come in and share with you.

Rich

Oh no, we don't need an agency.

Rich

We have a Mac.

Rich

It's like the computer is gonna.

Rich

You can't get perspective from a computer.

Rich

Same thing.

Rich

It really is.

Rich

It's the same thing.

Rich

And we laugh about it.

Rich

It's just.

Rich

AI has tremendous power.

Rich

Just like the calculator is tremendous.

Rich

Unbelievable.

Rich

And for productivity and 100 times is amazing.

Rich

But do not the responsibility to be the champion of your brand.

Rich

Oh dear.

Rich

Not a good decision.

Rich

And if that decision is made out of ignorance, I totally understand.

Rich

Or out of a misunderstanding, not understanding what branding can be, I totally understand that.

Rich

I my wish and prayer for people who really want to make an impact and they have great work to do that will change the lives and businesses and outcomes of individuals and those who are their target audiences is that they.

Rich

This message reaches them and they go, wow.

Rich

Yeah, that makes a lot of sense.

Rich

And it does.

Rich

Sorry if I'm making your head spin, man, but I'm gonna tell me doing this 47 years, as you can tell, I'm not.

Rich

I don't think I'm going anywhere anytime soon.

Rich

So I'm, I'm not.

Rich

I'm gonna keep doing this because it feels like love.

Rich

The people who find me are remarkable.

Rich

I just came from this conference, I swear probably 17 people came up to me and said, oh my God, you touched my heart.

Rich

I really value what you're doing.

Rich

I can't.

Rich

This is new to me.

Rich

Those are the ones.

Rich

And this is very high level kind of self development area.

Rich

And yeah, it's a good thing.

Rich

So I'm going to keep, I'm going to Keep speaking regularly.

Rich

And I'm.

Rich

I want to speak to any audience that wants to talk about the importance of defining clearly and magnetically defining in language your brand, whether it's a company or an individual.

Rich

I'm after individuals in a way that makes you a magnet and makes no one seem like you.

Rich

So that you can move more quickly, get to the impacts faster, get to the money faster and step into your purpose sooner, praise God.

Rich

Does that help?

Brett Dicer

Yes.

Brett Dicer

We talked about a lot of things.

Brett Dicer

So where can people, where can people find you online?

Brett Dicer

To find out more about impact driven marketing, branding and pr.

Rich

Thank you.

Rich

The website is Rich Brands.

Rich

R I C H B R A N D s dot org.

Rich

Don't make the dot com mistake.

Rich

You'll end up in Nigeria.

Rich

It's dot org.

Rich

Okay, Rich brands dot org and frankly, you know, I joke that with my experience I should be on a yacht or on a beach and I'm on zoom.

Rich

So it's like you go to the website, it says talk to rich for 30 minutes.

Rich

You can literally go to calendly.com rich brands and get on my calendar and talk to me about you and let me listen to your heart and talk briefly about possibilities of the way your brand touches the world and you might start seeing things differently.

Rich

I make myself available for anyone.

Rich

Don't be jumping on if you're a vendor trying to sell me stuff that's not for you.

Rich

That's for people that want to talk about what they're doing and the impacts they see making when they thrive and what's possible for them and what's their umbrella brand.

Rich

They're a specialist at this.

Rich

But what's that?

Rich

What's the brand above it?

Rich

Yeah.

Rich

Join a good example of that.

Rich

I have a really good example that I'm right in the middle of.

Rich

So I go in a mastermind and there's this gentleman, white hair, has some.

Rich

He's.

Rich

Let's call him.

Rich

Sure.

Rich

Okay.

Rich

It's white Hair.

Rich

And he's from the, he's from Alabama and he has this great accent and he is explaining who he is because everybody's introducing himself and he says, I've written, I wrote, I've written a few books.

Rich

20.

Rich

And you're like, okay.

Rich

And I did have a radio show for 14 years and I did a little pitching for the New York Yankees.

Rich

And you're like, wait a minute, who is this guy?

Rich

So I private chatted him.

Rich

I went and I looked at all his book covers and it looks like a hodgepodge from a banning perspective.

Rich

It was like.

Rich

But every one of those books, Brett, was about a topic that he felt was important.

Rich

Face to face communication in these days of social media.

Rich

Lifting up your heritage.

Rich

A book about his Indian heritage in the southeast.

Rich

His best friend from rural Alabama.

Rich

Being a colored boy had to be a novel because there were legal issues back then.

Rich

Winning the head game was for young athletes, but it's really for anybody.

Rich

What happens between the years determines.

Rich

Happens at the plate.

Rich

Right?

Rich

These are all books that if you strip it down and take the.

Rich

The nuggets, you have these bunch of golden nuggets.

Rich

Let's call it generational wisdom.

Rich

And I said, hey, Lou, I want to talk to you.

Rich

When can we talk?

Rich

Let's talk tonight.

Rich

So we talk.

Rich

And I told him this.

Rich

The way I see there's a level that you're not there yet and you never got credit for it.

Rich

You're not getting credit, but you can't.

Rich

And he hired me and we've defined a brand that stands for generational wisdom.

Rich

A brand told a wise word, activating your best life.

Rich

And he's a paid speaker, Lou Vickery.

Rich

And he'll tell you you need a good forgettery.

Rich

What?

Rich

This guy's a hoot.

Rich

He's an absolute hoot.

Rich

But he wasn't getting credit for the highest level impact that he can make.

Rich

The kind of generational wisdom that you want to give to your children and your grandchildren.

Rich

This is Lou Vickery.

Rich

It's like he didn't know.

Rich

And now we're having fun sharing generational wisdom.

Rich

All right.

Rich

Doesn't sound like branding, does it?

Rich

Anyway, that's a good example.

Rich

It really is.

Rich

20 books.

Rich

20.

Rich

And he's writing one right now called the book of generational wisdom.

Rich

So anyway, it's going to be a lot of fun.

Brett Dicer

All right, any final thoughts for listeners?

Rich

Oh, golly, don't let anyone steal your dream.

Rich

We're all here for a reason.

Rich

You have more power than you think.

Rich

You were made all powerful, a perfect child of God.

Rich

Take it to the highest level you can and just close your mind and use your imagination.

Rich

When what you love to do thrives.

Rich

Whom do you know you can impact?

Rich

And what are the highest level impacts?

Rich

Just use your imagination and think about that and start right there because that's step one.

Brett Dicer

All right, thank you, Rich, for joining Digital Coffee Marketing, Sharing knowledge on branding purpose or impact driven branding, PR and all that other fun stuff that you shared.

Rich

My pleasure, Brett.

Rich

I'm really pleased to be your guest today and thank you for allowing me to share so much.

Rich

I hope that people who hear it allow it to touch their hearts and give them hope that they don't have to put some superhero costume on because somebody thought their brand is a cool idea.

Rich

They can just be themselves and let their authentic brand come out and there's a process.

Rich

So just do that.

Brett Dicer

And I sure hope you guys do.

Brett Dicer

But as always, please subscribe to this podcast and all your favorite podcasting apps.

Brett Dicer

The five star review really does help, and join us next time as we talk to another great thought leader in the PR and marketing industry.

Brett Dicer

All right guys, stay safe, get to understanding your branding and making an impact in the world and see you next time later.